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  • Can I purchase tickets on-site?
    There is no on-site ticketing counter. However, you can still purchase it online at ticketing site (subject to availability).
  • Can I freely enter and exit the venue after I receive my wristband?
    Yes, re-entry is available.
  • If I cannot attend the festival, can I sell my ticket through another website or transfer it to a friend?
    Transferring or trading tickets among individuals is illegal. Both the seller and the buyer may be subject to civil and criminal action, so please only purchase tickets through official ticket sites, for ticket’s terms and conditions, please refer to ticket sites.
  • Are there cloakrooms available?
    Cloakroom will be available on-site upon availability. The cloakroom service only accepts items with dimensions not exceeding 40cm x 40cm x 40cm. Items larger than this size will not be accepted. Please read all terms and conditions before using the service on-site. Please take good care of your electronic devices and belongings if you are bringing them to the wet zone as they may get wet due to various water special effects. If you plan on using your cellphone during the show, please remember to bring a waterproof phone pouch. The organizer, artist, and venue will not be held responsible for damages on your belongings from water special effects. Also, please have all valuables with you at all times. The organizer will not be held responsible for lost or stolen belongings.
  • Is QR code check available?
    QR code check will be available on-site. Please look at the map to check the location. Please take a good care of your electronic devices and belongings as they may get wet due to various water special effects. If you plan on using your cellphone during the show, please remember to bring a waterproof phone pouch. The organizer, artist, and venue will not be held responsible for damages on your belongings from water special effects. Also, please have all valuables with you at all times. The organizer will not be held responsible for lost or stolen belongings. ※ You may keep the vinyl pouch to take your wet clothes back home.
  • Can I charge my phone on-site?
    There is no charging service or power bank rental on-site, please bring along your own power bank if necessary.
  • Can I smoke inside the venue?
    Smoking, including electronic cigarettes, is strictly prohibited.
  • Will there be changing rooms?
    Yes, there will be changing rooms on-site. Please take note that there may be waiting time. Please bring a change of clothes and a towel.
  • Are there enough washrooms on-site?
    Yes, there will be enough washrooms for your convenience. Please look at the map to check the location.
  • How can I purchase food and drinks on-site?
    At WATERBOMB 2024, you will need a credit card or a debit card to purchase food and drinks at the site and online. Please take note cash will not be taken on-site.
  • Is there a limit on clothing or shoes?
    The floor may be slippery due to water special effects depending on the type of shoes you wear. Therefore, we recommend you to avoid wearing flip-flops or heels as they may lead to accidents. Instead, please wear sandals with straps or shoes that can protect your feet. As for your outfit, we recommend beach wear and rash guard. However, please avoid wearing inappropriate clothing that may cause discomfort to others.
  • What if I’m not feeling well during the show?
    As this festival involves water special effects and various water entertainment, you may be exposed to water for a long time. If you are exposed to water for a long time, your body temperature may go down, so please bring an extra change of clothes and a towel and take enough breaks in between. Also, you may get sunburn if you are exposed to the sun when you are wet. Therefore, please remember to use sunscreen not only on your face but also on your legs and arms. In the case of emergency, please inform the nearest staff or security and go to the emergency booth to check your condition.
  • Will there be official press on the show day?
    Yes, there will be official press as well as the media on-site to record the festival. The materials will be used for post promotion and broadcasted on various programs. The organizer, artist, and sponsor will not be held responsible for issues regarding the audience’s right of likeness. The photos and videos will be released through our official Facebook page.
  • Can I take pictures or videos at the festival?
    Phones are allowed but the use of professional cameras (DSLR level and above) is prohibited at the festival. We strictly forbid anyone from taking pictures or videos at changing rooms and washrooms, as well as certain body parts of another individual. If found, not only will your phones and cameras be confiscated but you could potentially face criminal charges upon being escorted out of the festival.
  • Can I bring food or drink to the festival?
    There will be a bag check at the gate. Sharp objects, including knives or scissors, as well as dangerous items, including fireworks and explosives, are strictly prohibited. Also, all food and drinks are prohibited. If you bring prohibited items inside the venue, it will be confiscated and you may be asked to leave the festival. There will be no refund. (For your enjoyment, food and beverages will be sold on-site.
  • Where can I fill my water gun with water?
    There will be water supply facility set up inside the venue. The water supplied at the festival has been sterilized and therefore, harmless to human body.
  • Can I bring my own water gun?
    You can’t bring your own water gun, even if it is WATERBOMB official merchandise. You can only buy it on-site. 2-Days ticket holders could bring their water gun purchased on Day 1.
  • Are pets allowed?
    Pets (except guide dogs) are not allowed at this festival.
  • Lastly, is there anything else I should know about to better enjoy the festival?
    We truly hope that you have the greatest summer time at our festival. We ask that you be respectful of others for everyone to have a memorable experience. Therefore, should there be reports or complaints from the audience of any physical or non-physical advances that cause discomfort, you will be escorted out of the venue immediately without further warning. We sincerely ask for your cooperation and consideration to host another fantastic year of WATERBOMB. See you soon!
  • Is QR code check available?
    QR code check will be available on-site.
  • Water Gun Usage Notice
    - Water fighting is permitted only inside the main stage. Water fighting outside of the main stage can be restrained. Please refrain from water fighting near electronic devices. - Please refrain from shooting water guns at artists who are performing. Please note that if you continue to repeat the act, you may be forced to leave. - The organization is not responsible for disputes and injuries between audiences that cause water fighting, so please be careful not to cause any damage to others.
  • Safety Guidelines
    - The Waterbomb Festival uses loud sounds and a variety of special effects. Pregnant women, the elderly, or those who are sensitive to external stimuli and can cause health problems such as seizures and photosensitivity diseases are advised to refrain from entering. - If you would like to enter, please consult with your doctor and forward the written statement to the organization in advance. The organization is not responsible for diseases and injuries that have not been communicated in advance.
  • In Case of Rain
    -The Waterbomb will be held as scheduled normally in rainy weather.
  • Audience Attention Guide
    – If you use a whistle in the venue, an act that offends others, or an act that seriously hinders the event’s progress when determined by the organizer, you can leave without warning, and no refund is possible. – The use of umbrellas is prohibited within the main stage. It may be restrained and confiscated when used. – It may get wet due to various special effects of water during the performance, so please pay attention to storing electronic devices and leave your valuables in the storage room. – The temperature may decrease in the evening, so please prepare extra clothes to maintain your body temperature. – Please enjoy drinking as much as you can. Excessive drinking can cause inconvenience to others or interfere with the proceedings of the event, and you may be forced to leave. – If sexual harassment, illegal filming in the bathroom or dressing room, or intensive filming of a specific part of another person's body is detected, they can be immediately sent off and handed over to the police and face criminal punishment. – The organizer is not responsible for material damage, loss, or physical injury caused by the carelessness and negligence of the audience.

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